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3.                                               4.    I.  Norman        :  Hello! I’m calling you
                                                                                     for a road accident. We
                                                                                     need an ambulance
                                                                                     immediately.
                                                                    Emergency Service:  Calm down and give me
                                                                                    your name, please.
                                                                    Norman          :  My name is Norman.
                                                                    Emergency Service:  Okay, we need the
                          Roasted Meatballs                                         address.

               Steps                                             II.  Grace         :  Green Salad Restaurant.
                                                                                     How may I help you?
                                                                    Harry           :  Hello! I’d like to reserve
                  -  Place the breadcrumbs in a small bowl                           a table for tomorrow
                     and pour in the milk. Stir well.                                evening.
                  -  Whisk the egg in a large bowl before           Grace           :  Sure. For how many
                     adding  the  salt, black pepper and                             people?
                     parsley.                                       Harry           :  For two, please.
                  -  Use your hands to mix the egg mixture          Grace           :  One moment, I’ll check
                     into the mince. Add the onions, garlic                          for you.
                     and breadcrumbs.
                                                                  III.  Secretary   :  Vale Road Medical
                  -  Form the meat mixture into meatballs.                           Centre. How can I help
                     Use  a  tablespoon  for each  meatball                          you?
                     and roll between your hands.
                                                                    Nancy           :  Hi, I’d like to see Dr.
                  -  Place the meatballs on a baking sheet.                          Green, please.
                  -  Roast the meatballs in the oven for            Secretary       :  Can I take your name?
                     20-30 minutes.
                                                                    Nancy           :  Nancy Miller.
                                                                    Secretary       :  Could you hold on a
               Which picture does NOT show an ingredient in                          moment?
               the recipe?                                      IV.  Patrick        :  Hello, Josh Web
               A)                                 B)                                 speaking. May I talk to
                                                                                     the manager?
                                                                    Receptionist    :  I’m afraid he is in
                                                                                     a meeting at the
                                                                                     moment. Would you
                                                                                     like to leave a message?

                                                                   Patrick          :  No, thanks. I’ll call back
               C)                                 D)                                 later.
                                                                Which sentence is CORRECT according to the
                                                                telephone conversations?
                                                                A)  The first phone call is about a burglary.
                                                                B)  Harry is the receiver in the second dialogue.
                                                                C)  Nancy calls for making an appointment.
                                                                D) Patrick leaves a message over the phone.





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