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7. 9. People phone call centers for different purposes.
Here are some of them;
I love food, espec ally d shes from
Ind an cu s ne. Kevin called to make a flight reservation from
Zoe London to Paris.
Mary called to ask how much a new computer

I don’t l ke junk food l ke would cost her.
hamburger and p zza. Mark called to learn some details about a new
Rose
mobile phone.
Jack called to give the tablet he bought last
I prefer hav ng food cooked n week back.
hot water and I th nk t s healthy. According to the information above, which of

Sue the following is NOT correct?
A) Kevin booked a flight ticket.
I’m crazy about eat ng fr ed
vegetables because they are B) Mary reported a problem with delivery.
really tasty. C) Mark got information about a product.
Pam
D) Jack wanted to return a product.

According to the information above, who
prefers boiled food?
A) Zoe B) Rose

OMAGE
C) Sue D) Pam

8. 40 students answered a survey about their
Internet habits. Here are the results: 10.

The number The purpose of using the Mark Jack
of students Internet
Absolutely my
14 to play online games ______? brother. He s a
smartphone add ct.
11 to keep in touch with friends
10 to order something ______? For about s x hours
a day.
5 to practise lessons He generally plays
______? onl ne games or
According to the information above, which of watches v deos.
the following is CORRECT?
A) The most popular use of the Internet is playing video
games. Which of the following questions DOES NOT
Mark ask Jack?
B) The students mostly use the Internet to learn
something about their lessons. A) Could you tell him to contact with me
C) Half of the students use the Internet to do online B) Who uses the smartphone most in your family
shopping.
C) What does he do on the smartphone
D) Only a few students use the Internet to communicate D) How much time does he spend on the smartphone
with each other.

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