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TEST ON THE PHONE
4
New Generation Test

1. Layton : ____________ . Who is calling?
Rebecca : Hi! This is Rebecca. _____________? May I speak to her?
Layton : Sorry, but Hannah is at a café with her friends at the moment. ___________ ?

Rebecca : Yes, please. Can you tell her to call me as soon as possible?
Layton : Sure.
Which of the following DOES NOT complete the dialogue above?

A) Is Hannah there B) Layton is speaking
C) Would you like to leave a message D) Don’t hang up the phone, please

2. Here is the list of phone calls Mrs. Smith should do.
• Doctor appointment

• Restaurant Reservation
• Customer Service
• Swimming Lesson
Which of the following introduction sentence is NOT suitable for her list?

A) Hi! Is Dr. Gail available tomorrow? I need to consult him.
B) Hello! Which food can you bring the fastest? I’m very hungry.
C) Good afternoon. I want to make a reservation. Do you have a free table for this dinner time?
D) Good morning. I have a problem with my Internet connection. Can you help me?

3. With the help of technology, telephones change a lot. It started as a telephone, then evolved into mobile
phones and its latest version is now smartphones. Smartphones have both pros and cons.

Pros Cons
easy to carry expensive
easy Internet connection disturb the concentration
rescue for emergency addiction
____________ security risks
Which of the following fill in the blank according to the information above?
A) waste your time B) reduce face-to-face communication
C) easy way of keeping in touch D) cause sleeplessness

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