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ON THE PHONE | UNIT-4                                                   TEST – 1



          1.                                              4.   You want to invite one of your friends to your
                                        Hi! Is Jill there?    party, but she didn’t answer the phone. So you’d
                 Hang on a              Can I speak to
                moment. I’ll                her?              like to leave a voicemail.
                 get her.                                     What do you say?

                I’m afraid she           Sure. Thanks.        A)  Hello, Jane. This is Mark. I’m having a party tonight.
                isn’t available                                 Would you like to join us?
               at the moment.
                ________?              Could you tell her     B)  Hello, Jane. This is Mark. I’m busy that night. I have to
                                       to call me back?         stay home.
                 Sure. She’ll                                 C)  Hi, Jane. This is Mark. Thanks for inviting me to your
               contact you as                                   party. I’m going to be there.
              soon as she can.
                                                              D) Hi, Jane. This is Mark. I can’t hear you well. I guess it’s
                                                                a bad line.
              Which of the following completes the dialogue?

              A)  Could you hold on a moment
              B)  How can I help you                                                                         SKILLS TEST
                                                          5.    Today, it is really difficult to write a definition
              C)  Would you like to leave a message
                                                                for smartphones because they are not just
              D) May I ask who is calling                       for making or receiving calls anymore. A
                                                                smartphone is a mobile phone that can do
                                                                more than other phones do. They work as a
                                                                computer and also they are small enough to
          2.    I.   Good morning.  This is Kirk from Emerald   fit in user’s hand. So what can you do with
                 Company calling. I’d like to speak with Mr.    a smartphone?  First, you can send emails,
                 Green about our meeting.                OMAGE  photographs and text messages. Second,
               II.   No, thank you. I’ll call him later.        you can use functions like alarm, calendar,
                                                                currency convertor, calculator etc.  Finally,
                III.    Good morning. Global company. How can I   you can surf on the Net or play games with
                 help you?                                      smartphones.
              IV.  I’m afraid, Mr. Green is out of the office today.
                 Would you like to leave a message?           Which of the following is FALSE according to
                                                              the text?
              Which of the following is the CORRECT order of
              the dialogue?                                   A)  You can send emails by using smartphones.

              A)  II, III, IV, I     B)  III, IV, I, II       B)  Smartphones function like computers today.
              C)  I, IV, II, III     D) III, I , IV, II       C)  You can make or receive calls with a smartphone.
                                                              D) Smartphones are more popular than computers.


          3.   (I) People first used text messages in 1999.  (II)   6.   (I) An SMS or short message service is a type of
              However, young people don’t know that texting   communication used in mobile phones. (II) They
              has some negative effects on their language. (III)   are usually called “text messages”. (III) With SMS,
              They called the service SMS. (IV) It soon became   someone can send a text message to another
              popular because text messages are cheap, fast   person.  (IV) People communicate in many
              and fun.
                                                              different ways.
              Which option is ODD?
                                                              Which option is ODD?
              A)  I      B)  II     C)  III     D) IV
                                                              A)  I       B)  II     C)  III    D) IV


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