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8. Linda : Hello! I am Linda from Brooklyn 10. Zach : How often do you connect to the
Airways Customer Service. How can Internet?
I help you?
Vernon : I use the Internet for one hour a day.
Nancy : Hi! I want to book a flight ticket from Zach : I think you are an average user. What
New Jersey to Paris.
do you do when you go online?
Linda : Of course. When do you want to Vernon : I usually write my blog. What about
travel?
you?
Nancy : I want a return ticket for August 14 Zach : I play multiplayer games and chat
th
th
and January 25 .
with different people.
Linda : Can I have your full name and phone Vernon : How many hours a day do you stay
number, please?
online?
Nancy : Nancy Williams, 0985452313. Zach : Four or five. Don’t worry! I'm not
Linda : Thanks for the information. Your addicted to the Internet.
flight is reserved. Have a good flight.
Vernon : I disagree with you. I think you should
Nancy : Thanks. spend less time online.
Which of the following does NOT have an Which of the following is CORRECT according
answer in the conversation? to the conversation?
A) What are the dates of the flights? A) Zach thinks Vernon is an Internet addict.
B) Why does Nancy call the customer service? B) Vernon spends long hours online.
C) What is Nancy’s reason for traveling? C) Zach goes online to study and search for information
D) What is the destination of the flight? D) To Vernon, Zach doesn’t have any control over his
Internet usage.
9. I. Hi, I’m Mary. How can I help you?
II. Carl is sleeping now. Would you like to leave a
message?
III. Hi, this is Nelson. Can I speak to Carl, please?
IV. No, thanks. I’ll call back later.
Which of the following is the correct order of
GENEL DENEME 11 the phone conversation above?
A) I – III – II – IV
B) IV – I – III – II
C) III – I – II – IV
D) I – III – IV – II
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