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TEST 3

ON THE PHONE NEW GENERATION TEST

1. Mathilda and Betty are in a conversation. They are talking about the pros and cons of mobile phones.

Mathilda : Telephones provide people to connect easily. It is also very easy to connect to the Internet with new smartphones.
Betty : I don’t think so. They can be very harmful if you don’t use them moderately.
Mathilda : To me, they are very enjoyable. I can do many fun things on my phone.

Betty : _____________________ .
What can Betty say to change Mathilda’s mind about the cons of mobile phones?
A) You can also use them for emergencies

B) With the help of technology, new smartphones change a lot
C) However, they disturb concentration and cause addiction
D) Smartphones don’t have any cons so you should use them

2. Jayson works at a municipality call center. Someone calls and says his car is broken. Jayson is a polite person, but he knows that
he can’t solve this problem.

According to the information above, which of the following should Jayson say?
A) B)
Thank you for call ng. I am send ng Could you please tell me your exact
a repa rman mmed ately. locat on?

C) D)
Don’t d sturb mun c pal ty call I’m sorry to hear that but I th nk you
center for your broken car aga n. called the wrong number, s r.
We don’t f x cars. You should call a repa rman.

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