Page 100 - 8meta_ing

TEST 2

ON THE PHONE GRAMMAR & DIALOGUE TEST

9. Drake : ____________ 13.
I. May I speak to Sally, please?
Josh : J – O – S – H B – A – R – N – E – S.
A) Can I help you? II. Is Sally in?
B) How do you spell your name and surname?
C) Could you tell her to contact me? III. This is Sally calling.

D) Who is calling?
I V. I want to talk to Sally.

In which sentence does Sally introduce herself?
A) I B) II C) III D) IV

10. Sam : Hi! Is Reece home?
14. Barney : Hello! Barney speaking. May I speak to Brad, please?
Garry : Sorry, ____________
Fred : ___________ I’ll get him.
A) I am sorry to hear that.
Which of the following DOES NOT complete the sentence
B) he has gone out. above?
C) thanks for calling. A) Please hang on.

D) keep calm. B) Hold on a moment, please.
C) Don’t hang up the phone.
D) He will be there on time.

15. Felicia : This is Felicia. How may I help you?
11. Barry : ____________
Draco : I’m Draco Malfoy. I’d like to speak to Mr. Snape.
Philip : We usually contact on WhatsApp.
Felicia : ___________
A) Do you have a WhatsApp account?
Mr. Snape is busy at the moment.
B) How often do you text your friends?
Which of the following can be Felicia’s answer?
C) How do you keep in touch with your friends?
A) I’ll put you through Mr. Snape.
D) How do you connect to the Internet?
B) Sorry, but he isn’t available now.
C) Thanks for calling.

D) Hold on, please. I’ll get him.

16. I. Hello! I’m Jules. Is Philip there?
II. Can I leave a message?
12. Kevin : I feel bad today, so we won’t meet. Sorry.
III. Hi, Jules. This is Laura. He is out with his friends.
Robert : ____________ We’ll meet up later, then.
IV. Sure. I’ll take a memo.
A) I’m sorry to hear that.
Put the dialogue into the correct order.
B) I’ll take that.
A) I – II – IV – III B) III – I – II – IV
C) I’ll get back to you in an hour.
C) III – II – IV – I D) I – III – II – IV
D) It’s a bad line.

100