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9. The chart below shows 100 people’s reasons for reaching call centers.

report a take back an make a doctor make a dinner
burglary item appointment reservation

Which of the following options is CORRECT according to the chart above?
A) Nearly half of the people called for a restaurant reservation.
B) Over sixty percent of the people made a call about health.

C) Only a few people called for an emergency situation.
D) Most people called to return a product.

10. The charts below show 100 teenagers’ and 100 adults’ Internet activities.
Teenagers Adults

10%
15%
30%
50%
30% 45%
15%
5%

reading e-books playing games following youtubers practising a language
GENEL DENEME 13 A) Most teenagers would rather use a social networking site when they are online.
Which of the following options is CORRECT according to the charts above?

B) Using the Internet for entertainment is more popular for the younger group.

C) Both groups mostly prefer using the internet for reading.
D) Half of the adults would rather watch videos.

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